Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request a quote, schedule a service, or communicate with us through our website, phone, or text messages. This information may include:

• Name
• Address
• Phone number
• Email address
• Property or service location details
• Any other information you choose to share with us

2. How We Use Your Information

We use the information we collect for purposes related to our plumbing services, including:

• Responding to service requests and inquiries
• Scheduling and confirming appointments
• Sending estimates, invoices, and service updates
• Providing customer support and follow-ups
• Improving our services and customer experiences

3. SMS and Text Messaging Consent

By providing your mobile phone number, you consent to receive text messages from Believe Plumbing Inc related to your service requests, appointments, estimates, and customer support.

• These messages are strictly transactional or informational and not for marketing or promotional purposes.
• You may opt out of receiving text messages at any time by replying STOP to any message.
• SMS consent is not shared with third parties or affiliates.

4. Sharing of Information

We do not sell or rent personal information. We may share information only with trusted service providers who assist us in operating our business (such as invoicing or scheduling systems) and only as necessary to perform their functions. All such third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Request access to the information we hold about you
• Request correction or deletion of your personal data
• Withdraw your consent to receive text messages or emails

To exercise these rights, please contact us at believeplumbing@yahoo.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new effective date.